Shipping & Returns
Header
From Our Empire to Your Door
Subtext:
Fast, reliable, and only mildly dramatic.
📦 SHIPPING
How long does shipping take?
Most orders arrive in 3–5 business days depending on your location in the empire (U.S.).
We move quickly.
Not quite Roman road fast—but close.
When will my order ship?
Orders are typically processed within 1–2 business days.
Once your tea is packed and ready, it leaves the coliseum and heads your way.
Do you offer free shipping?
Yes—when your order is large enough to impress the Senate.
Any current offers will show up at checkout.
Can I track my order?
Absolutely.
You’ll receive a tracking link as soon as your tea begins its journey.
Follow it like a loyal citizen.
Where do you ship?
Currently within the United States.
We’re working on expanding the empire.
⚔️ RETURNS & EXCHANGES
What if I don’t like my tea?
First of all—bold claim.
But if something isn’t right, reach out and we’ll make it right.
Can I return my order?
If your tea arrives damaged or there’s an issue with your order, let us know within 7 days of delivery.
We’ll work with you to resolve it quickly—no gladiator combat required.
Do you offer refunds?
Yes, when appropriate.
If something went wrong on our end, we’ll fix it. Simple as that.
🛡️ DAMAGED OR LOST ORDERS
My order arrived damaged
That’s unacceptable (even by ancient standards).
Send us a message with a photo and we’ll replace it or refund it.
My order never arrived
Sometimes the empire gets… complicated.
If your order seems lost, contact us and we’ll help track it down or make it right.
🏁 FINAL WORD
We take your order seriously.
Everything else? Not so much.
🔥 CTA
Questions? Problems? Dramatic concerns?
👉 Contact the Empire